Privacy Policy

Effective Date: 01/01/2026
Last Updated: 06/02/2026

Kros Cosmetics (“we”, “us”, “our”) operates the website https://kroscosmetics.com
. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

By using our website, you agree to this Privacy Policy.

1. Data Controller

Business Name: Kros Cosmetics
Website: https://kroscosmetics.com

Email: [email protected]
Business Address: 20 Okehampton Close, London, England, N12 9TX

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect and process the following personal data:

Full name

Email address

Phone number

Billing and shipping address

Account login details

Order and transaction details

IP address and device/browser information

Payment Information

Payments are processed securely by third-party payment providers (e.g. Stripe, PayPal). We do not store full credit or debit card details.

3. Legal Basis for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

Consent – for newsletters, marketing, and non-essential cookies

Contract – to process orders and deliver products

Legal obligation – accounting, tax, and regulatory compliance

Legitimate interest – improving our services and preventing fraud

4. How We Use Your Personal Data

We use your data to:

Process and fulfill orders

Manage customer accounts

Communicate order and delivery updates

Provide customer support

Improve website performance and user experience

Send marketing communications (only with consent)

Prevent fraud and secure our website

5. Sharing Your Data

We may share your personal data only when necessary with:

Payment processors

Shipping and fulfillment partners

Website hosting and IT providers

Email marketing platforms

Analytics providers

All third parties are required to process data in compliance with GDPR.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfill contractual obligations

Comply with legal requirements

Resolve disputes

Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

8. Your GDPR Rights

You have the right to:

Access your personal data

Correct inaccurate or incomplete data

Request deletion (“right to be forgotten”)

Restrict processing

Object to processing

Request data portability

Withdraw consent at any time

To exercise your rights, contact us at [email protected].

9. Cookies

We use cookies and similar technologies. For detailed information, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no online transmission is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Kros Cosmetics
📧 Email: [email protected]

🌐 Website: https://kroscosmetics.com